Your data rights
What you can ask us to do with your data under GDPR, and how to ask.
Your rights
- See the personal data we hold about you, any time, and learn how we use it.
- Correct anything that’s wrong or out of date.
- Ask us to delete your data when we no longer need to keep it.
- Limit or object to certain uses, in the situations GDPR allows.
- Get a copy of your data in a format you can take with you.
- Withdraw your consent, for the future, whenever something we do is based on it.
How to use those rights
You can change some privacy settings and ask us to delete your account in the app. Downloading your data in the app isn’t available yet, and tapping that option doesn’t send us a request. For anything else — a copy of your data, a correction, an objection or a deletion — email account@pluria.org with the email address or @username on your account and what you’d like us to do.
If we have reasonable doubts about your identity, we may ask for the information needed to confirm it before acting. Do not send us your password.
The most common kinds of request
- See or copy your data
- Ask what we hold about you, or for a copy you can keep.
- Delete or pause
- Ask us to delete your account, remove certain data, or stop using it for a particular purpose, where the law allows. We weigh each deletion request against fraud prevention, open disputes and what the law still requires us to keep.
- Correct or object
- Ask us to fix something that’s wrong, stop a particular use, or look at an objection you have under GDPR.
How quickly we respond
We respond to GDPR rights requests without undue delay and within one month of receiving them. Where the complexity or number of requests makes an extension necessary, the period may be extended by up to two further months. We will explain the extension and its reasons within the first month. If we cannot act on your request, we will explain why and tell you about your right to complain to a data protection authority and seek a judicial remedy.
Identity verification and your consent
We aren’t offering identity checks for personal accounts at the moment. This covers the checks people completed before.
When you choose to verify your identity with Bynesh, we record a short front-camera video, save a preview frame, log the steps you completed during the check, store the reviewer's decision, and tie the verification to your specific app install so the same person can't make multiple verified accounts. You can withdraw your consent for future processing at any time by emailing account@pluria.org.
Withdrawing consent doesn't automatically erase records we still need for fraud prevention, disputes, or legal reasons — but it triggers a review of what we can delete, unlink from your account, or stop using.
Why we’re allowed to use your data
- Your account and profile
- Because you signed up to use Bynesh, we can process the data needed to give you the account, profile and posting features you asked for.
- Security and fairness
- We have a legitimate interest in keeping Bynesh safe, including moderation, fraud prevention, diagnostics and protecting the service from abuse.
- Optional permissions and marketing
- Some things only happen if you say yes to them. Your consent is the basis where the law or your phone’s platform requires it.
- Identity verification
- Verification only starts after you explicitly agree. We then keep what we need for the review, for handling disputes, or to meet legal obligations.
Sending data outside Europe
Some of the companies we work with operate outside the EEA. When that happens, we use recognised legal protections — like the EU’s Standard Contractual Clauses — so your data stays protected to the same standard.